Personal Data Protection Policy – GDPR

As part of our activity, Bybusiness, as the data controller, is committed to respecting the legislation in force relating to the protection of personal data, in particular the General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

We attach great importance to the confidentiality and security of the data you entrust to us. This personal data protection policy aims to inform you about how your data is collected, used, stored and protected, as well as your rights relating to this data.

1. Collection of personal data

We collect personal data as part of our activities, in a transparent manner. The information we collect includes, but is not limited to, your contact details (name, first name, email address, phone number), billing information, information related to your use of our services (for example, your preferences and your activity history).

Data is collected directly, either via the forms you fill out on our site, or during your interactions with our services (request for information, registration for training, etc.).

2. Purposes of data processing

The personal data collected is used for specific and legal purposes, namely:

• Management of registrations and training : Follow-up of applications, payment management, issuance of training certificates, etc.
• Improvement of our services : Analysis of user behavior to optimize our site and our offers.
• Communication : Sending information relating to training, promotional offers or news, subject to your consent.
• Respect of legal and contractual obligations : Invoicing, accounting, and management of administrative requests.

Data is not used for purposes other than those for which it was collected, unless we obtain your prior consent or if the law requires us to do so.

3. Data retention period

Personal data is kept for the period strictly necessary for the execution of the contractual relationship and to satisfy our legal obligations. In general, we keep your data for:

• For the management of training and registrations : for the entire duration of your registration and for a period of 5 years after the end of the relationship, unless another duration is imposed by the legislation in force.
• For commercial communication : for 5 years from the last contact. However, you have the possibility to unsubscribe at any time.

4. Sharing of personal data

We only share your personal data with third parties in the following cases:

• When we use external service providers to help us in the management of our site or our services (for example, hosting services, online payment, service providers, other partner companies). These service providers act only under our authority and are required to respect the confidentiality and security of your data.
• When this is necessary to comply with a legal or regulatory obligation (for example, in the context of tax audits or requests from competent public authorities).

We do not sell, trade or rent your data to third parties for their own commercial purposes.

5. Data security

We implement appropriate technical and organizational measures to protect your personal data against any loss, misuse, unauthorized access, disclosure or unauthorized modification. This includes, among other things, encryption of sensitive data, backup systems and strict control of access to information.

However, it is important to note that no method of data transmission over the Internet or electronic storage is completely secure. Although we do our best to protect your data, we cannot guarantee absolute security.

6. Your rights over your personal data

Under the GDPR, you have several rights regarding your personal data:

• Right of access : You can request information at any time about the data we hold about you.
• Right of rectification : If you notice that information concerning you is inaccurate or incomplete, you have the right to rectify it.
• Right to erasure : You can request the deletion of your personal data, subject to legal or contractual obligations that may oppose it.
• Right to limitation of processing : You can request to limit the processing of your data in certain cases.
• Right to data portability : You have the right to receive your personal data in a structured and commonly used format in order to be able to transmit them to another data controller.
• Right of opposition : You can oppose the use of your data for commercial prospecting purposes or when legitimate reasons require it.

To exercise these rights, you can contact us at the following address: [email protected]. We will process your request as soon as possible, in accordance with the legislation in force.

7. Cookies and other tracking technologies

We use cookies and similar technologies to improve your experience on our site. For more details, we invite you to consult our Cookie Policy. You can manage your cookie preferences by adjusting your browser settings.

8. Update of the privacy policy

We reserve the right to modify this privacy policy at any time, in order to reflect changes in our data collection and processing practices or to respond to legal requirements. Any modification will be communicated on our site, and the date of the last update will be specified.

9. Contact details of the Data Protection Officer (DPO)

If you have any questions about how we process your personal data or if you wish to exercise your rights, you can contact our Data Protection Officer (DPO) at the following address: [email protected].

We take the protection of your personal data very seriously and we are committed to respecting confidentiality rules to guarantee the security and protection of your information.

Cookie Policy

When browsing our Bybusiness site, cookies may be deposited on your device (computer, tablet, smartphone, etc.). These small text files are essential for the proper functioning of our site and play a crucial role in improving your user experience. They allow us to collect and process information relating to your navigation in order to offer you services adapted to your needs and to support the professional activities of our company.

Why do we use cookies?

The use of cookies on our site meets several objectives:

• Improve your user experience : Cookies allow us to remember your preferences, such as your language or your customization choices, to make your navigation smoother and more pleasant.
• Analyze the audience : By collecting data on how users interact with our site, we can better understand your expectations and adapt our content to meet your needs.
• Optimize our commercial performance : Analysis and tracking tools based on cookies help us evaluate the effectiveness of our services and adjust our strategies to achieve our professional objectives.
• Display targeted advertisements : Cookies allow displaying advertisements in line with your interests, thus contributing to the development of our commercial activities and better relevance of the offers presented to you.

Types of cookies used

We use different types of cookies, each having a specific purpose:

1. Strictly necessary cookies : These cookies are essential for the technical functioning of the site. Without them, certain essential functionalities, such as access to secure areas or the shopping cart, could not function correctly.
2. Analytical cookies : These cookies collect information on how you use our site (pages visited, time spent on the site, etc.). They help us measure the performance of our site and identify areas for improvement.
3. Advertising cookies : Used to display relevant advertisements, these cookies collect data on your preferences and behaviors in order to customize the commercial offers offered to you.
4. Functionality cookies : They allow remembering your choices and preferences (such as language or region) for navigation adapted to your needs.

Protection of your data

The information collected by cookies is used exclusively for the purposes described above and in compliance with the laws in force regarding data protection. We undertake not to share this information with third parties, except with your prior authorization or when necessary to provide our services.

Find out more

To obtain more information on cookies and how to manage them, we invite you to consult the site www.allaboutcookies.org.